Contact Us
Have questions about your learning sessions, subscription billing, or platform access? Our dedicated support team is here to assist you.
Official Support Email
For account verification, payment reconciliation, and technical queries:
Helpline & WhatsApp
Direct phone assistance and real-time WhatsApp student chat:
Merchant & Registered Entity Details
Ayikkarapadi, Malappuram, Kerala, India - 673637
Support Hours & Service Standards
Operating Hours: Monday to Saturday, 9:00 AM - 7:00 PM Indian Standard Time (IST).
Email Response Time: Most student inquiries and payment confirmation requests are addressed within 4 to 12 business hours.
Technical Failures: In the unlikely event of session allocation delays following gateway checkout, quota is reinstated immediately upon receipt of the transaction reference.
Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the designated Grievance Officer details are published below: